Terms and Conditions

Terms and Conditions

Effective Date: [08/02/2025]
These Terms and Conditions (“Terms”) govern your access to and use of the website and services provided by Vander Media Group We. By visiting our website or purchasing our services, you agree to be bound by these Terms.


1. Services Provided

Vander Media Group offers creative media services including, but not limited to:

  • Video production and editing

  • Photography services

  • Social media content creation

  • Advertising video assets

  • Strategy consulting and content planning

  • Access to proprietary SaaS marketing tools (CRM, analytics, automation)

Service details and deliverables will be defined in a separate project scope, contract, or proposal agreement.


2. Client Responsibilities

Clients agree to:

  • Provide accurate and timely information, feedback, and approvals

  • Respond to communication requests to avoid delays

  • Adhere to agreed-upon timelines and payment schedules

  • Secure all necessary rights or releases (if supplying third-party content)

Failure to meet these responsibilities may result in project delays or additional charges.


3. Payments and Refunds

All service fees are outlined in custom proposals or package documents. Payments are due based on the agreed schedule (e.g., upfront, milestone-based, or monthly).

Refunds will only be provided under specific circumstances outlined in your individual service agreement. Deposits are generally non-refundable due to the time reserved for your project.


4. Intellectual Property

Unless otherwise agreed in writing:

  • All raw media, footage, and project files remain the property of Vander Media Group

  • Final edited videos, photos, and marketing assets delivered to the client are licensed for their own promotional use

  • You may not resell, sublicense, or redistribute our content without permission

We reserve the right to showcase non-confidential portions of completed projects in our portfolio or social media for promotional purposes.


5. Use of Our Website

By using www.vandermediagroup.com, you agree not to:

  • Attempt to gain unauthorized access to our systems or data

  • Upload malicious code or engage in harmful behavior

  • Use our content or branding without written consent

We may restrict access or take legal action for violations of these Terms.


6. Third-Party Links and Tools

We may provide links to third-party tools, platforms, or services (e.g., CRM, scheduling tools, payment processors). We are not responsible for the content, terms, or privacy policies of those third parties.


7. Disclaimer of Warranties

All services are provided “as is” and “as available.” We make no guarantees regarding specific marketing outcomes, view counts, lead generation, or platform performance.


8. Limitation of Liability

To the fullest extent permitted by law, Vander Media Group is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.


9. Governing Law

These Terms shall be governed by the laws of the State of California, without regard to its conflict of laws principles.


10. Changes to These Terms

We may update these Terms at any time. Continued use of our services or website after changes are posted constitutes acceptance of those updates.


11. Contact Us

If you have any questions about these Terms, please contact:

📧 Email: hello@vandermediagroup.com
📍 Location: Southern California
🌐 Website: www.vandermediagroup.com


 
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Some Tips For Our Patients

Media Tips (Video & Photo Production)

Make the most out of your shoot and final content:

  • Come prepared with 2–3 key messages or service highlights

  • Wear clean, brand-appropriate outfits — avoid busy patterns

  • Don’t aim for perfection — aim for authenticity

  • Use vertical videos for Reels, Stories, and TikTok

  • Reuse content in different ways: testimonials, behind-the-scenes, ads

  • Ask for multiple thumbnail options to test engagement

Social Media Management

Keep your page consistent and engaging:

  • Post at least 3–4 times per week to stay relevant in the algorithm

  • Use high-performing hashtags and location tags

  • Mix formats: Reels, carousels, single-image posts, and stories

  • Engage with comments and DMs within 24 hours

  • Pin your most valuable posts (FAQs, results, offers)

  • Turn client success into posts: before/aft

Meta Ads Tips (Instagram & Facebook)

Get better ROI from your paid campaigns:

 

  • Always start with a clear campaign goal (brand awareness vs. lead gen)

  • Use short-form video content (under 30 sec) for higher ad engagement

  • Rotate 2–3 creative variations to avoid ad fatigue

  • Use strong CTAs like “Book Now,” “Get a Free Consult,” or “Learn More”

  • Don’t expect viral results — success comes from consistency + testing

  • Track ad performance weekly in your dashboard and adjust accordingly